HOW TO BOOK A STALL AT THE SALT VILLAGE MARKET

Stall Bookings are now OPEN.  Please fill in the online submission form to apply to trade at our market.  This form requires you to upload your information and insurance, so please have all your details prepared.  Stall fees are dependent upon what you sell and are listed in the form.

See below for stall holder information.  Site fees are $50 for a 3 x 3 m site. If your stall is larger you will need to purchase more than one site.

You may contact us via email at: saltvillagemarket@gmail.com

CONDITIONS OF TRADE and FREQUENTLY ASKED QUESTIONS

This market is operated by ARIA Events and Marketing (AEM) and is a registered business - we are not a Not-For-Profit entity. The Salt Village Market is operated as a professional event with paid advertising, professional entertainment (free of charge to public) and employing staff to manage bookings and process applications as well as on-site management on the day of the event.  We do not use volunteers.

DO I NEED PUBLIC LIABILITY INSURANCE?

ANSWER - YES.

We are insured for public liability as a professional business and require all traders to also be insured for public liability.  This is a requirement and ALL persons are to have their own cover. All traders must conduct themselves in a professional manner and it is not acceptable to abuse, bully or defame others (that includes other traders).  Any issues with an attendee or another trader should be directed immediately to the Market Manager on-site or by contacting AEM owner on 0406 724 323.

All incidents must be communicated to the Market Manager on-site and an incident form to be filled in.  The Manager can be located at the main stage area and if not easily located at the time, by phoning 0406 724 323.

DO I NEED TO UNDERTAKE COVID-19 INFECTION CONTROL TRAINING?

ANSWER - YES.

All stall holders are required to undertake the Government infection control training online.  This training is free and a certificate of completion is given at completion.  We require a copy of this certificate for you to trade at our market.

Here is the link to complete the training www.health.gov.au/resources/apps-and-tools/covid-19-infection-control-training

DO I NEED TO PROVIDE HAND SANITISER AT MY STALL?

ANSWER - YES.

All stall holders must provide hand sanitiser at their stall and practice good hand hygiene.  Further suggestions can be found at the government website and during infection control training.

DO I NEED TO HAVE COVID-19 SOCIAL DISTANCING AND SAFETY SIGNAGE?

ANSWER - YES.

All stall holders are required to place social distancing signage on their stalls.  We are able to provide all stall holders with a digital copy of this signage.

DO I NEED TO CONTROL THE NUMBER OF PERSONS IN MY STALL AND INSTRUCT THEM TO REMAIN 1.5m SOCIAL DISTANCE?

ANSWER - YES.

All stall holders must instruct persons to maintain the required social distance of 1.5m.  Stall holders must also have a plan in place to allow for cues and lines to be managed in an orderly way and entrance and exit points marked.  Environmentally friendly ground marking paint is suitable for use.

HOW DO I BOOK?

ANSWER - ALL TRADERS MUST BOOK ONLINE VIA OUR ONLINE FORM

Please note that all traders are required to pre-book via an online submission form and electronic transfer of funds.  Traders are required to upload their insurance during this process to ensure that their cover note is current and details are up-to-date.  Please remember that our staff do not keep casual stall holders information, so you may need to re-complete the form more than once.

HOW DO I PAY?

ANSWER -  EFT.

Once your form has been received and processed you will be sent an invoice and bump in details and conditions of trade document.  please be patient as our staff work remotely and on a casual basis.  Stall Payments are required prior to the event and are paid by electronic funds transfer. These are not refundable.

I CAN'T ATTEND CAN I GET MY MONEY BACK?

ANSWER - NO please see below for exceptions

If stall traders opt to not trade due to a cold or headache, transport issues or choice (other), your stall fee will be forfeited unless the site is resold. For a site to be resold, we require notice to do so.  We only have a set number of stalls and do reject applications to allow for variety and to give traders the opportunity to trade.  In short, telling us the day before or on the day of trading is not sufficient notice to sell your site and your stall fee will be forfeited.

If there is a serious illness that leaves you incapacitated and unable to trade, you are required to provide a Doctor's certificate from your GP or hospital in which you are admitted.  In this instance we are able to transfer your stall fee to an alternative date within 3 months.

If there is a death in the family, we are again able to transfer your funds to an alternative date.

CAN I ROLL OVER MY STALL FEE TO ANOTHER MARKET?

ANSWER - NO.

If stall traders opt to not trade due to illness, transport issues or choice (other), your stall fee will be forfeited.  Please note the details above.  

WHAT DO I DO IF I THINK IT MIGHT RAIN OR IT'S TOO WINDY?

This is an all-weather event.  If it looks like raining, is too cold, is too hot, windy and/or does rain, the market will proceed.

In the event of an EXTREME weather warning given by relevant authorities for KINGSCLIFF on the day of the event, the market will be cancelled by the market manager.  Rain is not considered an extreme weather warning.  You may choose not to trade in the rain, but the conditions as noted above will apply.

If the market is cancelled by the Market Manager your site fee will be rolled over to the next month or an alternative date.

WHAT DO I NEED TO BRING?

ANSWER - EVERYTHING YOU NEED

All traders must bring their own site requirements. You will need to bring everything to set up and sell.  We do not supply traders with tents, tables, chairs or any other infrastructure for your stall site.  We do not provide assistance or tools with regard to set up of your stall.  You are required to bring all things necessary to create your selling space and we expect this to be done with safety of everyone in mind, including yourself.

WHAT DO WE USE TO SECURE OUR TENT/MARQUEE?

ANSWER - PEGS, SANDBAGS OR OTHER.

All tents erected must be secured safely.  Please note that this space is a grassed area and tent pegs are allowed.  You may use sandbags or other means, but they must be able to withstand the elements.

WHERE DO WE PARK OUR VEHICLES?

ANSWER - BEHIND YOUR STALL

Parking is supplied behind your market stall which allows visitors to the market excellent parking options.  If you have an extra large vehicle or have a trailer and unable to fit into a normal parking space, please contact staff well in advance of the market via the email below.  If you do have a large trailer and vehicle, you may be required to park outside of the park.

HOW DO WE CONTACT YOU?

ANSWER - VIA EMAIL

We do not have a phone contact.  Please do not contact the market manager with regard to bookings, as all bookings are managed by office staff.  You may contact staff via email for any other questions you need answered.

EMAIL:
saltvillagemarket@gmail.com

We appreciate your acceptance of these trading terms.